Challenges
The customer has is having disintegrated systems which lead to manual activities of reconciliation resulting in backlogs and errors in data.
Strategy and Solution
Valuekreators’ business analysts worked through the customer’s processes and helped identify gaps in the:
- Processes resulting in duplication of work
- Integration of processes and data
- Manual reconciliation
Working collaboratively with the organization, Valuekreators:
- Supported the customer in testing and training
- Integration of processes and data
- Reduced change management by ensuring the user interface remains the same as the current applications
Valuekreators recommended phased development for the organization based on functional areas and integration.
Transformation
The new solution will enable the business to:
- Have a single point of data entry
- Access information through an app
- Improve operational efficiency
